Fuel poverty reduction for front-line staff

At a time that suits you • In house - at your desk From £106/person


Recent research found that fuel poverty is expected to impact one in three houses by 2016. Fuel poverty causes significant issues including severe health implications.

The latest Office of National Statistics figures show that there were 25,700 excess winter deaths in England and Wales in the 2010 winter. The latest WHO research suggests that 30 to 40 per cent of the excess winter deaths can be attributed to fuel poverty, 7,800 deaths in the UK.
Professor Christine Liddell, University of Ulster

This fuel poverty training will help Housing Officers and others working with residents to identify fuel poverty and take steps to reduce it. In particular your staff will learn about the 7 steps that residents could take to save up to £250 a year on energy bills and reduce carbon emissions at the same time.

Residents often tell us that their number one concern is the rising cost of energy. Local authorities and social housing providers have been asking how they can improve their communication with residents on energy saving. One way is through providing trained and knowledgeable staff. Some housing providers have also opened this fuel poverty training to residents.

This fuel poverty training course can help your staff and your residents to understand and reduce their energy use, helping to combat fuel poverty and act on climate change.

Fuel poverty course outline

This course uses interactive exercises and expert presentation to cover the following:

  • Understanding energy use in the home – heating systems and appliances
  • Understanding heat loss in the home
  • Understanding heating controls and how to use them effectively
  • Recognising and acting on fuel poverty
  • Understanding fuel bills and reading your meter
  • Managing fuel bills – tariff switching and billing options
  • Providing energy saving advice

How long is the course?

Our fuel poverty training is a one day course and we can tailor these courses to your priorities. See booking options below or call us to discuss on 0208 973 0429.

In-house options

We can provide this course to you in the comfort of your office for up to 15 people – saving you travel and accomodation costs.

Get in Touch

Get in touch with the friendly team at Sustainable Homes on 0208 973 0429 or email at info@sustainablehomes.co.uk.


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